Careers & Culture


Working at Bliss

The foundation of The Bliss Group culture is finding, training, and empowering professionals who are smart and kind in equal measure.

We strive to create a best-in-class employee experience that aligns with our mission and values, unlocks our professionals’ unique potential, and cultivates the next generation of leaders. We’re excited by new ideas and diverse perspectives that challenge existing ways of working.

We pride ourselves on promoting from within and making room for entrepreneurial career paths — so you don’t have to leave to advance or chase new interests.

One of our most important KPIs is employee engagement and satisfaction, which we measure annually. Our current employee net promoter score (eNPS) is an industry-leading 85.

Bliss Beliefs

Our values guide everything we do in service to our clients and each other. Care factor is more important to us than competition, so we make sure there is room for opportunity for every professional, at every level.

Each year, we hold an awards program where our employees nominate the professionals who best exemplify our five Bliss Beliefs. Winners receive recognition at our annual ReGroup and a bonus.

Smart + Kind

We have the privilege of working with insightful, generous professionals who go above and beyond for clients and each other every day

Curious

We don’t believe in resting on our laurels. We help our clients and one another predict what’s next by staying on the cutting edge of our industries

Collaborative

By putting “we before me,” we stay relentlessly committed to our clients, our firm, and each other. Success is defined by what’s accomplished as a team

Entrepreneurial

We believe in being nimble and taking smart risks to create value for our clients. We cultivate leaders who are energized by new ways of doing business

Accountable

We believe it is our personal and collective responsibility to strive for excellence each day by creating the highest quality of work, service, and outcomes

Benefits

Best in Class Benefits

Flexibility

Hybrid work schedule and flex time to meet your needs and the way you work best

Competitive Compensation

With outsize annual bonus and incentive opportunities

Robust Benefits

Medical, dental, vision, flex spending, life, commuter, employee discounts, and more

401K

Company match up to 50% for the first 6% of contribution

Generous Time Off

Company closed during last week of year, in addition to major holidays

Employee-Led Goal Setting

Plot your bespoke career path to your individual interests

Charitable Giving

Quarterly service activity and annual company match to an organization of your choice

Professional Development

~4,000 hours of learning logged in 2023 via monthly Lunch & Learns, Account Excellence Academy, and more

Events & Experiences

Connect with teams over book club, karaoke, puzzles, community service, baseball, and more

Diversity Equity Inclusion & Belonging

We value diversity in all forms — race, ethnicity, gender identity, sexual orientation, cultural background, age, religion, differently-abled individuals, and any other characteristics that make our employees unique. We strive for Bliss to be a place where all feel welcome, included, seen, and valued. Our DEI&B strategy is more than just words. We hold ourselves accountable to our commitments by sharing a DEI&B report with our team to benchmark progress.

Blind Resume Review

Anonymized review to ensure level playing field

Pay Equity

Compensation reviewed twice annually to ensure checks and balances on pay equity

Partnerships for Education + Opportunity

Diversity Action Alliance signatory firm, PR Council DEI Community, National Association of Black Journalists, Waymaker Leadership, Exponent Women and NYC Bar Association Office for Diversity, Equity, Inclusion and Belonging

Bliss-Baker Fellowship

Starting in 2024, we partnered with the PRSA to create the Bliss-Baker Fellowship intern program. Named in honor of our founder John Bliss and Joseph V. Baker, the founder of the first Black-owned PR agency in the county, the fellowship aims to increase access for underrepresented professionals by offering a $5,000 scholarship in addition to intern salary.  

Employee Engagement

Bliss is dedicated to feedback and continuous improvement, and we have several pathways for our team to get involved, make their voice heard, learn leadership skills, and shape the future strategy of our agency.

Bliss Blazers Board

Junior board of emerging leaders that advises the ELT on key decisions and works on initiatives to better the firm and employee experience

Employee Engagement Survey

We poll our employees annually, share results openly, and activate on feedback and recommendations

Committees & Task Forces

Dedicated employee teams for Marketing, Growth, Events, Culture & Experiences, Learning & Development, DEI&B, Onboarding, Internal Comms and more

Who We Are

Our Culture